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[aBc]

“He and a partner founded Tekserve, a Manhattan emergency room for frozen hard drives, keyboards, screens and their confounded owners.” -NY Times

If the following link works for you, I’d very strongly suggest a read of this NY Times article about David Lerner (and especially all of the comments there too). Sounds like a much more personal and friendlier precursor to what some of us know as the “Apple Store”. (Only muy much better.)

https://www.nytimes.com/2025/11/26/technology/personaltech/david-lerner-dead.html?unlocked_article_code=1.5E8.zUxu.UE04PIhN9wte&smid=url-share

Or, brief Wikipedia info here:
https://en.wikipedia.org/wiki/Tekserve

Wonder if DieHard knew or ever met this guy?

And I think maybe David Lerner had some of the same spirit that some of us here often exhibit?

[davecom]

There's a novel based on this business (TekServe) that I read a few years ago. It's called Laserwriter II. Here's my review of that novel if you're interested:
https://www.amazon.com/gp/customer-reviews/RBJR40M4IMXW8/ref=cm_cr_dp_d_rvw_ttl?ie=UTF8